Work With Us

Are you looking to be a part of a creative and talented crew of craftsmen?  

Work in an inspiring environment building one-of-a-kind handcrafted furniture. Every day is an adventure working side-by-side with highly skilled craftsmen, creating something out of nothing.

Become a part of a collaborative close-knit & supportive group of individuals where you will have input in the creative and artistic direction of the pieces you build. Be & feel valued while helping to promote craftsmanship and creativity in central Phoenix and all around the valley.

Established in 2016, we are a stable and fast-growing company, where there is a lot of opportunity for growth. Learn this valuable trade and join us in our mission to transform this forgotten resource into something extraordinary.

JOB DESCRIPTION

Ironwood Mills is an independently owned and operated furniture maker and lumber yard specializing in handcrafted wood furniture and steel fabrication for residential and commercial use. We use all locally sourced hardwoods that we harvest from all around the valley. Our mission is to save and utilize this underused resource creating quality one-of-a-kind handcrafted furniture. 

We are looking for a skilled woodworker to build furniture and custom projects.  

We create modern dining room tables, coffee tables, bar tops, shelves, river tables, and custom art pieces from repurposed urban hardwoods.

IDEAL CANDIDATE

We are looking for someone with a genuine interest and passion for building furniture and working hard who is a skilled woodworker and fabricator. This individual will also be able to organize a workshop and keep all workspaces clean. Additionally, you will be trained to interact with customers and make sales of hardwood slabs and shop services.

 JOB REQUIREMENTS

• Woodworking/Fabrication experience
• Steel Fabrication (a plus but not required)
• Knowledge of tools
• Exceptional attention to detail
• Must be able to work independently as well as with a team
• Prepare and set up machines and tooling for woodwork
• Safety and experience with woodworking tools (chop saw, table saw, miter saw, band saw, routers, jointers, planer and hand tools, etc.)
• Operate woodworking, milling, and sanding machines
• Use hand tools to trim pieces or assemble products
• Select and adjust the proper cutting, milling, boring, and sanding tools for completing a job
• Ensure that products meet company standards and project specifications, making adjustments as necessary
• Ability to learn advanced sanding and finishing experience for creating our required finish for all products
• Lift wood pieces onto machines, either by hand or with hoists
• Available for off-site installations and delivery of furniture
• Ability to complete sales on cash register
• Solution oriented attitude

ADDITIONAL DETAILS

• Must have reliable transportation
• Must be able to lift 100lbs minimum (ability to move and help organize big heavy slabs)
• Reliability, trustworthiness, and dependability a must

AVAILABILITY & COMPENSATION

• Monday – Saturday
• Hours 8:00 AM – 4:00 PM.
• Pay rate TBD based on experience and skill level. We will discuss at the first interview.
• FULL-TIME preferred/PART-TIME also possible

Please apply by November 11th 2024.  Due to long process time we may not get to respond to all applicants, but if it is a good fit will respond within 7 days of the November 11th deadline. Due to long process time may not get to respond to all of the applicants, but if it is a good fit will will respond within 7 days of the deadline.

To apply please click here and fill out the application form >

We are looking for a driven, organized, and client-focused Account Manager to join our team. As the key liaison between our company and clients, you’ll play a pivotal role in ensuring every client feels nurtured, supported, and confident as they navigate their custom project journey. You’ll have the unique opportunity to work in a creative and dynamic environment where craftsmanship and client relationships are at the heart of everything we do.

Objectives of this Role:

• Act as the primary point of contact for clients, guiding them through the process from initial inquiry to project completion.
• Build and strengthen client relationships to cultivate long-term partnerships.
• Collaborate with our internal team to ensure client projects are on track, budgets are maintained, and expectations are exceeded.
• Assist with the development of strategic marketing plans and ensure KPIs are being met.
• Develop a deep understanding of our products and service offerings to effectively upsell and cross-sell to clients.
• Support our sales pipeline by maintaining consistent outreach to prospective and current clients.

Daily and Weekly Responsibilities:

• Client Engagement: Manage client inquiries, address their needs, and ensure they are informed at every step of their custom project.
• Lead & Job Management: Track and manage leads, follow up on inquiries, and oversee all active client projects.
• Project Coordination: Collaborate with the lead woodworker to provide estimates, coordinate job timelines, and track project progress.
• Inventory Management: Help manage slab and materials inventory to ensure availability for client projects.
• Account Management: Keep all client accounts up-to-date, ensuring services align with their budgets and needs while providing regular progress updates.
• Team Collaboration: Meet with the team regularly to ensure smooth business operations and strong client relationships.
• Reporting: Generate weekly reports to track progress and keep management/owners informed.
• Sales Development: Identify opportunities to upsell, cross-sell, and renew contracts, communicating these with management/owners to drive additional revenue.

Skills and Qualifications:

• Proven ability to manage multiple projects and clients simultaneously with strong attention to detail.
• Internship or professional experience in sales, customer service, or account management.
• Strong written and verbal communication skills with a natural ability to build relationships.
• Detail-oriented with exceptional organizational skills.
• Proficiency with project management and CRM tools (Asana, etc.).
• Advanced skills in MS Office (Word, Excel, PowerPoint).
• Experience in driving positive client outcomes and exceeding quotas.

Tools We Use (Familiarity Preferred, Not Required):

• Asana (Project Management)
• Dropbox (Image Storage)
• Google Calendar + Docs (Scheduling, all docs)
• Clover (POS)
• Invoice ASAP (Invoicing)
• WordPress (Website software)

Who You Are:

• Excellent Time Manager: You can juggle multiple tasks and meet deadlines with ease.
• Client-Focused: You make clients feel heard, valued, and supported, while confidently managing their expectations.
• Solution-Oriented: You love taking a vision and finding creative solutions to make it a reality.
• Highly Organized: You are meticulous, detail-oriented, and know how to keep things running smoothly.
• Self-Directed: You thrive with minimal supervision, can work independently, but know when to ask questions to clarify.
• Tech-Savvy: You love learning new tools and technologies to enhance productivity.
• Adaptable: You can easily switch between working environments, from the serene yoga studio to the bustling woodshop.
• Positive and Drama-Free: You have a can-do attitude, are solutions-oriented, and know that everything is “figureoutable.”
• Fast and Efficient: You are quick to respond but always thorough, ensuring no detail is missed.
• Creative and Aesthetic-Focused: You understand the importance of brand consistency, aesthetics, and high-quality craftsmanship.

What We Offer:

• A creative, supportive work environment.
• Opportunities to grow within the company.
• The chance to work closely with a passionate team of craftsmen, builders, and designers.
• Flexible working conditions.

What Makes This Role Unique:

• Multi-Hat Role: You’ll be both a sales champion and a project coordinator, handling everything from lead generation to final delivery of high-end, custom pieces.
• Creative Collaboration: You’ll work closely with our clients, who range from interior designers to corporate event planners, to bring their visions to life.
• Hands-On Involvement: From custom woodworking projects to renting out our creative space for corporate events, you’ll manage a mix of responsibilities that few account managers ever experience.
• Room to Grow: As we expand, so will your role. You’ll have the opportunity to shape how we build our client relationships and develop our event space into a premier destination.

What You’ll Do:

• Manage Client Relationships: Serve as the primary point of contact, ensuring clients feel supported and heard throughout their experience with Ironwood.
• Drive Sales: Respond to inquiries, generate new leads, and close deals for both custom furniture orders and corporate event rentals.
• Coordinate Projects: Oversee multiple custom furniture projects at a time, keeping everything on track by working with our production team to manage timelines, budgets, and client expectations.
• Corporate Event Management: Help coordinate 2-4 studio rentals per month, ensuring seamless event execution while collaborating with clients on their event needs (AV setup, seating, etc.).
• Outreach and Sales Pipeline: Continuously build and maintain a sales pipeline through outreach, networking, and relationship-building with designers, architects, and other key players.

What We’re Looking For:

• 3-5 years of Account Management experience in a sales-driven or client-focused role. Experience in custom furniture, design, luxury goods, or event rentals is a huge plus.
• Strong Work Ethic: You need to be ready to roll up your sleeves and dive into multiple projects at once. The ability to thrive in a fast-paced, ever-changing environment is essential.
• Exceptional Organizational Skills: With the number of projects and moving parts, attention to detail and stellar organizational skills are non-negotiable.
• Sense of Humor: We work hard, but we like to keep things light! You should be able to balance the demands of the role with a positive attitude and sense of humor.
• Adaptability: Every day is different. If you enjoy a variety of challenges and responsibilities, this role is for you.
• Problem-Solving Skills: When you hit roadblocks (and you will), we need someone who can creatively and efficiently find solutions.

What We Offer:

• Growth Opportunities: This is a unique opportunity to grow with a creative, innovative business. Your role will expand as Ironwood Mills grows.
• Competitive Salary + Commission: Base salary with commission potential tied to sales and project success.
• Unique Work Environment: Work in one of the Valley’s most inspiring studio spaces, surrounded by creativity, craftsmanship, and clients who love what we do.
• Flexible Work Environment: While it’s fast-paced, we offer flexibility in how you manage your time as long as the work gets done.

How to Apply:

Are you up for the challenge? If you’re excited about the opportunity to grow with a business that combines creativity, sustainability, and craftsmanship, we’d love to hear from you.

If you have strong attention to detail, can multitask effectively, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.  Please apply by November 11th 2024.  Due to long process time we may not get to respond to all applicants, but if it is a good fit we will respond within 7 days of the November 11th deadline.

To apply, fill out this application and submit your resume with a cover letter >

Ironwood Mills is an independently owned and operated furniture maker and boutique lumber company. Using locally sourced Arizona hardwoods, we specialize in handcrafted wood furniture & steel fabrication for residential and commercial enjoyment.

We are located in a studio/warehouse in North Central Phoenix. This is not a typical office, but a multi-functional space where we work and also host frequent marketing events.

Our mission is to save and utilize this underused resource while making a meaningful impact on our environment. We believe in craftsmanship and have delivered creativity and inspiration into hundreds of people’s homes and businesses across the valley and the country. Established in 2016, we are a small, stable, and fast-growing company, with a huge opportunity for growth.

YOU are looking for a 5-year + position and would be excited to be part of a fast-growing company whose mission is to create one-of-a-kind handcrafted furniture from locally sourced urban lumber. You LOVE the idea of being a big part of why our company grows to its fullest potential.

You love to collaborate and are looking for a close-knit & supportive group of individuals where you will be & feel valued while helping to create a positive impact on our environment promoting craftsmanship and creativity.

Daily/Weekly Responsibilities

• Manage day-to-day office tasks.
• Improve office procedures to make the workload more efficient.
• Collect all data from clients and input it into our systems.
• Track inquiries, conversions.
• Serve as a liaison between owners, management, and woodworkers communicating important information and updates.
• Keep all office items stocked and ordered.
• Keep all support docs ready.
• Assist with various administrative tasks, such as drafting and sending emails, preparing documents, and conducting research.
• Keep email inboxes under control to give clients a quicker response time.
• Run errands for the shop and owner.
• Help with slab inventory – includes helping capture images, tracking in excel and uploading to Dropbox & WP, and managing all photos (no heavy lifting).
• Daily light cleaning of the studio.
• Prepare space for client meetings.
• Help to prepare the studio for events – includes cleaning the studio, moving items in and out of the space, shopping, stocking items for events, and logistics.
• Help to manage online stores – Craigslist, Etsy, Website.
• Help managing images and content.
• Manage calendars and schedules, including scheduling meetings and appointments.
• Anticipate needs to prevent problems and keep things running efficiently.

Requirements

• Proven experience as an Admin/Executive Assistant or in a similar administrative role.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in Microsoft Office and other relevant software programs.
• Proficient in Microsoft Excel.
• Bachelor’s degree in business, administration, or a related field is preferred but not required.
• “Can do” and positive attitude.
• Ability to take direction and work independently.

These are the programs we use

You will either need to be familiar with most of these and easily be able to learn the rest.

• Microsoft Office
  • Word
  • Excel
  • Powerpoint
• Google Calendar & Docs
• Dropbox
• Mailchimp
• Asana
• WordPress
• Divi Builder and basic HTML coding
• WP Engine hosting
• Mac products
• Facebook and Instagram
• Canva
• Youtube
• Vimeo
• Loom
• Survey Monkey
• Adobe Acrobat Pro
• Adobe Photoshop

Must have the following personality traits for both positions:

• You love to work hard and support entrepreneurs in building a heart-centered and creative business.
• You are very detail-oriented.
• You have grit and can easily switch gears and environments.
• You understand the importance of a brand and the value of aesthetics.
• You work on a MAC, have a laptop, and have the ability to work independently as well as at our studio and shop.
• You love learning, adore technology, and get excited about new ways of doing things.
• You have a can-do attitude and know that everything is “figureoutable”.
• You are not bothered by things you don’t quite understand and look at them as an opportunity to develop yourself.
• You are highly self-directed, and once you understand the big picture can easily work on your own, but aren’t afraid to ask questions.
• You have a positive attitude and are drama free.
• You like being told the vision of what is wanted, and then finding the solution to make it happen. You are creative and follow through from start to finish exceeding expectations.
• You have great time-management skills and can easily juggle multiple projects and reach deadlines on-time or early.
• You know how to prioritize and are fast and efficient.
• You are very quick and responsive and at the same time extremely thorough.
• You are meticulous, detailed, and highly organized. You love finishing projects ease-fully before deadlines.
• You have the ability to anticipate needs and get things done before we even ask.
• You take initiative and make our systems and processes function even better.
• You are excellent with clients and our customers making them feel at ease, taken care of, and joyfully managing their expectations.
• You see things that need to be done and don’t wait to be told.
• You are an excellent communicator both verbal and written.
• You can switch between tasks and projects with ease.
• You understand the importance of a brand and work to help build it.
• You are looking for a 5-year + position and would be excited to be part of a fast-growing company whose mission is to create a unique and diverse community centered around well-being and creativity.
• You LOVE the idea of being a huge part of why our company grows to its fullest potential.

Your friends and family describe you as super organized, positive, honest to a fault, sweet, compassionate, trustworthy, loyal, hardworking, even-keeled, focused, driven, smart, genuine, versatile, committed, has a sense of humor, 100% (plus) dependable and 100% (plus) reliable.

This positions is NOT for you if:

• You are looking for a short-term position
• You love people, but technology scares you
• You are more creative than organized
• You don’t have a well-working laptop or computer with high-speed internet
• You have a hard time staying motivated and working on your own
• You don’t like fast-paced, multi-faceted positions, and switching between tasks, projects, and companies is difficult for you
• You live more than 30 minutes away from our shop.

Compensation

Starting at $25/hour with room to grow.

Other cool stuff about working with us.

• You get to hang out at Ironwood. One of the coolest places in town.
• Your office will be a yoga studio/art gallery/creative space.
• You’ll have flexibility in your schedule.
• You’ll get to be a part of an incredible community.
• Free online yoga membership.
• Free online yoga membership for one family member.
• Free membership to Costco.
• 30% off retail items.

If you have strong attention to detail, can multitask effectively, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.  Please apply by November 11th 2024.  Due to long process time we may not get to respond to all applicants, but if it is a good fit will respond within 7 days of the November 11th deadline.

To apply, fill out this application and submit your resume with a cover letter >