Work With Us

2.  Sawyer/Woodworking Assistant

Are you looking to be a part of a creative and talented crew of craftsmen?  Learn from skilled woodworkers this valuable trade.

Work in an inspiring environment helping to build one-of-a-kind handcrafted furniture. Every day is an adventure working side-by-side with highly skilled craftsmen, creating something out of nothing.  

Become a part of a collaborative close-knit & supportive group of individuals where you will be a part of and learn this important and long-lasting trade. Be & feel valued while helping to promote craftsmanship and creativity in central Phoenix and all around the valley.

Established in 2016, we are a stable and fast-growing company, where there is a lot of opportunity for growth. Learn this valuable trade and join us in our mission to transform this forgotten resource into something extraordinary.

Ironwood Mills is an independently owned and operated furniture maker and lumber yard, specializing in handmade wood furniture and steel fabrication for residential and commercial use. We use all locally sourced hardwoods that we harvest from all around the valley. Our mission is to save and utilize this underused resource creating quality, one-of-a-kind hand-crafted furniture. 

We are looking for a shop assistant to help with building furniture, milling, stickering, maintaining yard & keeping our shop efficient and productive.

IDEAL CANDIDATE. 

You love to get up early, work hard and are strong and healthy.  You could have experience in woodworking but more importantly a desire to learn and a great attitude.  You can take direction, but also initiative.  You work well with others but also independently.  You love keeping things neat and organized and can easily assist woodworkers, keep up with maintaining the shop and the slabs in the yard.  You are excited to come to work every day and learn from creative and hard-working humans.

JOB REQUIREMENTS

Be 75% familiar with the following or can easily learn.

• Be in good physical health, strength, and have some mechanical ability.
• Woodworking experience is a plus, however, is not required
• Ability to learn and take direction. We will train you.
• Building, sanding assembling, and finishing furniture
• Move heavy slabs and keep the lumber yard organized
• Help prepare & set up machines and tooling 
• Remove sawdust and other debris from production equipment
• Keeping the shop clean and organized
• Oil change, change blade, grease zerk, & clean out air filters
• Assist with at the sawmill as needed
• Operate chainsaw
• Load and unload lumber from trucks and forklifts
• Sort and arrange logs and timber according to sizes and wood type to allow for easy identification
• Utilize specialized equipment such as kiln in effectively drying seasoned lumber
• Use barkers to strip barks from wood logs to allow for easy cutting and processing
• Measure and indicate cutting lines on timber
• Maintain accurate record of job operations as well as up-to-date inventory
• Ensure proper disposal of waste materials on completion of job operation
• Listen for unusual sounds or detect excessive vibration in machinery
• Safety and experience with carpentry saws (chop saw, table saw, miter saw, band saw, routers, jointers, planer etc.)
• Operate woodworking, milling, and sanding machines
• Use hand tools to trim pieces or assemble products
• Lift wood pieces onto machines, either by hand or with hoists

ADDITIONAL DETAILS

• Must be able to work independently as well as with a team
• Reliability, trustworthiness and dependability a must 
• Must have reliable transportation
• Able to lift 100 lbs minimum (with ability to move and organize of lumber yard)
• Available Monday – Saturday
• Hours TBD. Requesting availability from 6:00 AM to 4:00 PM
• PART-TIME, CAN LEAD TO FULL-TIME

COMPENSATION

• TBD based on experience and skill level. We will discuss in the first interview.

3.  Client Account Manager

Ironwood Mills is an independently owned and operated furniture maker and boutique lumber company.  Using locally sourced Arizona hardwoods, we specialize in handcrafted wood furniture & steel fabrication for residential and commercial enjoyment.

Our mission is to save and utilize this underused resource while making a meaningful impact on our environment.  We believe in craftsmanship and have delivered creativity and inspiration into hundreds of people’s homes and businesses across the valley and now the country.  Established in 2016, we are a stable and fast-growing company, with a huge opportunity for growth.

YOU are looking for a 5 year + position and would be excited to be part of a fast-growing company whose mission is to create one-of-a-kind handcrafted furniture from locally sourced urban lumber.  You LOVE the idea of being a big part of why our company grows to its fullest potential.

You love to collaborate and are looking for a close-knit & supportive group of individuals where you will be & feel valued while helping to create a positive impact on our environment promoting craftsmanship and creativity.

Position Description

As an integral part of our team, you are the link between our company and our clients helping us to stay organized and our clients to feel nurtured and confident while they navigate from their first inquiry to the completion of their custom project.

Objectives of this Role

• Act as the main point of contact in all matters relating to our clients and their individual requirements.
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of all touch points, contract updates, and renewals
• Work with us to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service & offerings to better upsell and cross-sell to clients
• Overall management of information to Project Management and internal production departments as needed

Daily and Weekly Responsibilities

• Take inquiries and requests from clients and address their needs
• Track and manage all leads, clients, and jobs efficiently
• Work up estimates with our lead woodworker
• Help to track and manage slabs in our inventory for projects
• Keep all accounts current and up-to-date, making sure they are receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team helping us to streamline our business processes and build strong relationships with our clients
• Generate progress reports to give to clients and management/owners within the organization
• Identify upsell, cross-sell, & renewal opportunities and communicate with the management/owners regularly
• Project invoicing

Skills and Qualifications

• Strong attention to detail and organizational skills
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Excellent interpersonal skills exhibiting a positive attitude
• Internship or professional experience in a sales or customer service role
• Must have advanced skill level in MS Office (Word, Excel & PowerPoint)
• Maintain confidential information
• Ensuring that required compliance measures are up to date and maintained
• Proficiency with common customer success and customer relationship management software, such as asana

Tools we use that you are familiar with or can easily learn

• ASANA (Project Management)
• Dropbox (Image Storage)
• Google Calendar + Docs (Scheduling, all docs)
• Clover (POS)
• Invoice ASAP (Invoicing)
• WordPress (Website software)

Must have the following personality traits for this position:

• You have great time-management skills and can easily juggle multiple projects and reach deadlines on time or early.
• You are excellent with clients and our customers making them feel at ease, taken care of, and managing their expectations.
• You like being told the vision of what is wanted, and then finding the solution to make it happen.
• You have a laptop and the ability to work independently as well as at our studio and shop.
• You are detail-oriented.
• You know how to prioritize and are fast and efficient.
• You can switch between tasks and projects with ease.
• You are an excellent communicator both verbal and written
• You love learning, adore technology, and get excited about new ways of doing things.
• You are highly self-directed and once you understand the big picture can easily work on your own but aren’t afraid to ask questions.
• You are creative and follow through from start to finish exceeding expectations.
• You are very quick and responsive and at the same time extremely thorough.
• You are meticulous, detailed, and highly organized.
• You take initiative and make our systems and processes function even better.
• You understand the importance of a brand, the value of aesthetics.
• You have a positive attitude and are drama free
• You have grit and can easily switch gears and environments, the calm serene yoga studio and the “down and dirty” warehouse/shop
• You have a can-do attitude and know that everything is “figureoutable”.
• You aren’t bothered by things you don’t quite understand and look at it as an opportunity to develop yourself.
• You have the ability to anticipate needs and get things done before you’re asked.
• Your friends and family describe you as super organized, friendly, excellent with people, hard-working, genuine, positive, trustworthy, honest, loyal, focused, driven, adaptable, having a sense of humor, even-keeled, intelligent, committed, and 100(plus)% dependable & 100(plus)% reliable

This position is NOT for you if:

• You are looking for a short-term position.
• You love people, but technology scares you.
• You are more creative than organized.
• You don’t have a high-speed well-working laptop or computer
• You have a hard time staying motivated and working on your own.
• You don’t like fast-paced, multi-faceted positions, and switching between tasks, and projects is difficult for you.

Schedule TBD:  We are open Monday – Friday 8-4p and Saturday 8-2p. This job will require 30-40 hours per week and to be on site the majority of the day This is NOT a remote job, however, there is some flexibility in the schedule.  This will be discussed at the initial interview.

Compensation will be based on experience and knowledge and will be discussed after the first round of interviews.

This job opening has been filled, however we are growing quickly and will be hiring in the future.  You are welcome to fill out an application so we have it on file.  If it is a good fit, we will contact you. Thank you so much for your interest.

To apply please fill out the application.